Terms & Medical Disclaimer.
Last updated: [30/04/2026]
Prime Human Performance is operated by PrimeMD Lda (“we,” “us,” “our”).
We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under applicable data protection laws, including the General Data Protection Regulation.
This Privacy Policy applies to the website primehumanperformance.com, including application forms, contact forms, and related communications.
1. About Prime Human Performance
Prime Human Performance provides doctor-led performance medicine for founders, executives, investors, and high-responsibility professionals.
The website is designed to provide information about Prime Human Performance, the Prime Founder Program, Prime Advisory, related services, educational content, and application-based access to selected programs.
2. Educational information only
The content on this website is provided for general educational and informational purposes only.
Website content is not medical advice, diagnosis, treatment, or a substitute for a consultation with a qualified healthcare professional.
You should not rely on website content to make medical decisions. Always seek appropriate medical advice for individual health concerns.
3. No doctor-patient relationship through the website
Using this website, reading its content, submitting an application, contacting Prime Human Performance, subscribing to communications, or authorizing an integration does not create a doctor-patient relationship.
A doctor-patient relationship, where applicable, is only created after formal acceptance, appropriate consultation, consent, and agreement to the relevant service terms.
4. Applications are not medical consultations
Application forms are used to understand whether a Prime Human Performance program or service may be appropriate for your situation.
Submitting an application does not guarantee acceptance into any program.
Application review is not a medical consultation and should not be treated as medical advice.
5. Program suitability and acceptance
The Prime Founder Program and related services are application-based and may not be suitable for everyone.
Prime Human Performance reserves the right to decline applications where a program does not appear appropriate, where another form of care would be more suitable, or where we are unable to provide the right level of support.
We may also recommend a different next step where appropriate.
6. Emergency situations
Prime Human Performance does not provide emergency medical care through this website, application forms, dashboards, email, wearable integrations, or online communication tools.
If you are experiencing a medical emergency, severe symptoms, or urgent mental health concerns, contact emergency services or seek immediate medical assistance in your location.
Do not wait for a response from Prime Human Performance in urgent situations.
7. No guaranteed outcomes
Health and performance outcomes vary between individuals.
Prime Human Performance does not guarantee specific results, health outcomes, performance improvements, biomarker changes, prevention of disease, prevention of burnout, or resolution of symptoms.
The effectiveness of any program depends on many factors, including individual health status, medical history, consistency, environment, implementation, work demands, sleep, stress, and other variables outside our control.
8. Testing, labs, supplements, and interventions
Any testing, lab review, supplement guidance, lifestyle intervention, wearable-data interpretation, or health-performance strategy must be interpreted in the context of an appropriate consultation and individual assessment.
Information on this website should not be used to self-diagnose, self-treat, change medication, start or stop supplementation, or make medical decisions without appropriate professional guidance.
Testing and interventions may vary depending on individual needs, availability, jurisdiction, medical appropriateness, and the specific service agreement.
9. Wearable and connected-device data
Where wearable or connected-device integrations are available, such data is used as supportive information for health and performance evaluation, monitoring, and personalization.
Wearable data may include metrics such as heart rate, heart rate variability, sleep, steps, activity, training load, recovery, workout history, or similar performance indicators.
Wearable data is not a standalone diagnostic tool and should not be relied upon as the sole basis for medical decisions.
Wearable devices and third-party platforms may contain inaccuracies, interruptions, delays, or limitations. Prime Human Performance is not responsible for errors, data loss, platform outages, or inaccuracies caused by third-party wearable devices or connected services.
10. Account areas, dashboards, and digital tools
Where account areas, dashboards, portals, or digital tools are available, they are provided to support communication, organization, tracking, education, and health-performance work.
You are responsible for keeping your login details secure and for notifying us if you believe your account has been accessed without authorization.
Digital dashboards and tools are not a substitute for urgent medical care, direct clinical assessment, or emergency services.
Prime Human Performance may update, modify, suspend, or discontinue digital tools or dashboard features where necessary.
11. Payments, fees, and subscriptions
Where online payments, subscriptions, or payment plans are available, payment terms will be presented before purchase or agreement.
Payments may be processed by third-party payment providers such as Stripe.
Program fees, subscription fees, payment schedules, refund policies, cancellation terms, and renewal terms may vary depending on the specific service agreement.
Unless otherwise stated in writing, submission of an application does not create a payment obligation.
12. Prime Founder Program and Prime Advisory
The Prime Founder Program is a 6-month doctor-led performance medicine program for selected founders, executives, investors, and high-responsibility professionals.
Prime Advisory may be available to selected clients after completion of the Founder Program for ongoing review, strategic guidance, and long-term maintenance.
Access to any program is subject to application review, suitability, availability, consent, and agreement to the relevant service terms.
13. Marketing and communications
If you subscribe to newsletters, updates, or other communications, we may send you information about Prime Human Performance, programs, articles, events, or services.
You can unsubscribe at any time using the unsubscribe link in the communication or by contacting us.
Administrative, application-related, service-related, or legal communications may still be sent where necessary.
14. External links and third-party services
This website may include links to third-party websites, services, platforms, scheduling tools, payment processors, wearable platforms, or embedded forms.
Prime Human Performance is not responsible for the content, privacy practices, availability, accuracy, security, or performance of third-party websites or services.
Use of third-party services may be subject to their own terms and privacy policies.
15. Intellectual property
All content on this website, including text, structure, branding, graphics, images, materials, frameworks, and program descriptions, belongs to Prime Human Performance or its licensors unless otherwise stated.
You may not copy, reproduce, distribute, modify, adapt, publish, sell, or use website content for commercial purposes without prior written permission.
You may share links to public website pages for personal, educational, or informational purposes, provided that you do not misrepresent the content or your relationship with Prime Human Performance.
16. User-submitted information
When you submit information through forms, applications, emails, dashboards, or other communication channels, you confirm that the information you provide is accurate to the best of your knowledge.
You are responsible for not submitting information that you do not have the right to share.
You should not submit urgent medical information through website forms, email, or dashboards.
17. Availability and website changes
We aim to keep the website available and accurate, but we do not guarantee uninterrupted access, error-free operation, or that all content will always be current.
We may update, change, remove, suspend, or discontinue parts of the website, forms, dashboards, programs, or services at any time.
18. Limitation of liability
To the fullest extent permitted by law, Prime Human Performance and PrimeMD Lda are not liable for losses or damages arising from:
Use of this website
Reliance on website content
Submission of application forms
Use of third-party platforms or services
Technical interruptions or data inaccuracies from third-party tools
Wearable-device data errors or omissions
Inability to access the website or related digital tools
Nothing in these terms limits liability where such limitation is not permitted by applicable law.
19. Privacy
Use of personal data is described in our Privacy Policy.
Please read the Privacy Policy to understand how we collect, use, store, and protect personal data.
20. Governing law
These terms are governed by the laws of Portugal, unless otherwise required by applicable consumer protection or mandatory legal rules.
Any disputes will be subject to the competent courts of Portugal, unless otherwise required by applicable law.
21. Changes to these terms
We may update these Terms & Medical Disclaimer from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Continued use of the website or related services after changes are posted means you accept the updated terms.
22. Contact
For questions about these terms, contact: